Privacy Policy

Privacy Policy

Effective Date: 05/01/2025

At Alert Files, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform.

1. Information We Collect

  • Account Information: Name, email address, and login credentials.
  • File Data: Any documents, notes, labels, and metadata you upload or generate.
  • Usage Data: Analytics on app interactions, features used, and browser type.
  • Cookies: Used to manage sessions, preferences, and analytics.

2. How We Use Your Information

  • To provide and maintain our service
  • To send expiration reminders and account notifications
  • To improve functionality and user experience
  • To provide support and respond to inquiries

3. Data Sharing & Disclosure

We do not sell or share your data with third parties. We may use trusted service providers for hosting, analytics, and notifications—under strict confidentiality agreements. Data may be disclosed only to comply with legal obligations.

4. Data Security

We implement reasonable technical and organizational safeguards such as encryption, access controls, and backups to protect your data.

5. Data Retention

Your data is retained while your account remains active. You may delete your account and all associated data at any time through your dashboard or by contacting support.

6. Your Rights

  • Access or update your personal data
  • Delete your account and stored data
  • Withdraw consent where applicable (e.g., marketing emails)

7. Changes to This Policy

We may update this policy from time to time. If significant changes are made, we’ll notify users by email or through the app.

8. Disclaimer & Limitation of Liability

  • We do not guarantee the accuracy, completeness, or reliability of the information stored or generated by the service.
  • You are solely responsible for maintaining backups of your uploaded content and data.
  • While we use industry best practices, no method of data transmission or storage is 100% secure. We cannot guarantee absolute security.
  • We are not liable for any data loss, corruption, or unauthorized access resulting from user actions, third-party services, or events beyond our control.
  • We are not responsible for privacy practices or content of third-party integrations or services used within the platform.
  • You are responsible for ensuring that all uploaded content complies with applicable laws and does not include protected, sensitive, or confidential data unless explicitly agreed upon.
  • This service is provided “as is” without warranties of any kind, either expressed or implied.
  • We reserve the right to suspend or terminate service access without notice for misuse, abuse, or violations of our terms.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

[email protected]